About ZoomPay
Your Trusted NDIS Plan Management Partner
At ZoomPay, we believe NDIS plan management should be simple, transparent and centred around you. As a dedicated NDIS plan management provider, we’re committed to taking the stress out of managing your funding through efficient invoice processing, clear budget reporting and personalised support. Our goal is to give you greater confidence, choice and control over your NDIS plan, so you can spend less time on administration and more time focusing on what matters most.
Our approach
Personalised NDIS Plan Management, Built Around You.
We understand that every NDIS participant has different goals, preferences and support needs. That’s why we take a personalised approach to plan management, with clear communication, practical guidance and straightforward financial administration. From answering questions about your available funding to explaining invoices and tracking expenditure, we’re here to make the process easier to understand. With ZoomPay, you’ll have a dedicated team that values transparency, responsiveness and your right to make informed decisions about your NDIS supports. For further information about the NDIS and how funding works, visit the official NDIS website.
Our registration
Registered NDIS Plan Management You Can Trust
As a registered NDIS provider, ZoomPay has completed the registration process with the NDIS Quality and Safeguards Commission, including an independent assessment against the relevant NDIS Practice Standards. Registration means operating within a recognised framework for quality, safety and accountability, with processes for managing risks, responding to complaints and maintaining appropriate standards.
For participants, nominees and support coordinators, this provides added confidence that ZoomPay is committed to responsible financial administration, transparent communication and protecting the interests of the people we support.
Accountability • Transparency • Participant Confidence
Our standards
Reliable, Transparent and Accountable NDIS Plan Management.
At ZoomPay, we believe effective NDIS plan management should give participants greater confidence, choice and control over their funding. Our approach combines reliable financial administration with clear communication, transparent reporting and personalised support. We take responsibility for managing provider invoices, monitoring plan expenditure and keeping you informed, so you can make confident decisions about your NDIS supports without unnecessary complexity.
Efficient Invoice Processing
We understand how important timely payments are. ZoomPay provides efficient NDIS invoice processing, with appropriate checks to support accurate payments, minimise delays and keep your plan expenditure up to date.
Transparent Budget Tracking
Stay informed about your NDIS funding with clear financial records and budget reporting. We track provider payments and expenditure against available funding, helping you understand what has been spent and what remains.
Personalised & Responsive Support
Your questions deserve clear answers. We provide friendly, responsive communication to NDIS participants, nominees, service providers and support coordinators, taking ownership of enquiries and helping resolve issues without unnecessary complexity.